Discover
Dedicated service intent helps the right customer land in the right place.
Codeedge for electricians
Keep urgent faults and valuable projects on the right path.
Electrical businesses handle everything from urgent power faults to inspections, rewires and commercial work. Codeedge helps separate those paths early.
ELECTRICAL / CONTROL CENTRE
FAULTUrgentPriority route
PROJECTQuotePipeline
CUSTOMER JOURNEY
Where enquiries leak
A one-size enquiry form creates bad routing.
An urgent fault, EICR request, domestic rewire and commercial project need different questions, timescales and next actions.
- Urgent work gets mixed with quote requests
- Domestic and commercial opportunities lack context
- Compliance-related enquiries need accurate human handling
- Larger quotes disappear into an inbox
A better operating flow
Route by job type, urgency and decision path.
The electrical workflow captures enough context to help the team respond appropriately while keeping safety and professional judgement with qualified people.
A workflow shaped around electricians
Classify
Identify urgent fault, inspection, domestic project or commercial enquiry.
Escalate
Safety-sensitive matters move to appropriate human handling.
Progress
Quotes and project opportunities stay visible through follow-up.
Connected capability
Service pages
Explain distinct electrical services clearly.
Lead routing
Separate urgent, inspection and project enquiries.
CRM pipeline
Keep higher-value quotes visible.
AI support
Handle non-sensitive first-response administration.
Bookings
Support surveys, inspections and callbacks.
Reviews
Connect completed work to genuine trust-building.
Questions from electricians
Can AI give electrical safety advice?
Codeedge should not be configured to replace qualified professional judgement on safety-critical electrical matters.
Can commercial enquiries be separated from domestic jobs?
Yes. Intake and lead stages can be designed around different customer types.
Can quote follow-up be automated?
Suitable reminders can be automated while important commercial conversations remain under human control.
Start with one business problem